If you are on this page, you probably saw a bank charge and are not sure where it came from.
Please DO NOT request a cancelation through your bank. This will not only cost us more in fees, but will result in delays on your end, and harm our reputation with our payment processor.
Know where it came from already, and just want a refund?
Shoot an email to stripe@stonezone.com and we will more often than not issue it within 24 hours. (please give more time on weekends)
Not sure where the charge came from?
See a list of possible locations, along with information about how to get a refund if you would like.
StoneColdTruth.com (previously rogerstone.substack.com):
Stone Cold Truth is Roger Stone’s premium blog featuring exclusive written and video content hosted through Substack. Subscriptions are charged on a monthly or yearly basis.
For all support relating to Stone Cold Truth, including refund requests, please contact substack@stonecoldtruth.com with ‘SUPPORT REQUEST’ in the subject line.
Roger Stone’s official shop, featuring apparel, books, and other merchandise.
If you did not authorize the charge, are having an issue with your order, or simply would like to cancel or return an order, email store@stonezone.com for support. Note that signed items with custom messages are not eligible for cancellation once it has been signed.
A monthly/yearly subscription to video content from Roger Stone.
This service is largely dormant. If you would like a refund, contact stripe@stonezone.com.
Or: to transfer your Locals Subscription to Stone Cold Truth, a similar service, email substack@stonecoldtruth.com.
None of these?
If you suspect your credit/debit card was used fraudulently, consider cancelling, or locking your card. For more information of the source, please also email stripe@stonezone.com and we will look into it.
There are also sparsely used services linked to Roger Stone / The StoneZONE which uses Stripe as the processor. Our support team will be able to see exactly where the charge came from if you contact us.
